Connect Browser 17+

You download this web browser thing and there’s no instructions on what to do, it makes you think it app is broken immediately after opening it. Once you realize you supposed to type pax dot com into the browser then it allows you to connect your device. What’s the point of making us connect to the website, why not make it a bit more user friendly and take that step out of the process.

So I got a new Pax 3 under warranty after my old one stopped working. I tried to connect my new Pax after removing my old one from the app. I succeeded in connecting the device, but as soon as the temperature screen loads, in roughly 1 second the app screen goes white and the only recourse I have is to swipe down on the white screen to reload the page and reconnect my device. I tried closing the app, reopening, and reconnecting 5 times before adding restarting my phone and clearing the history on the app settings. These extra steps achieved nothing to correct the issue. I deleted the app and reinstalled and reconnected my device again and still experienced the white screen a second after the temperature adjustment screen would flash.

All I'm trying to do is custom set my temperature to go I had it on my old device. I didn't expect the app to just not respond. I've done everything I could find to do online to fix the issue but it persists. Overall a pretty disappointing experience.

I have been a pax user for over 5 years now. I have owned the pax 2, pax 3 and two pax eras. I haven’t used my pax 2 or 3 in a while so when I got the pax era I was excited to link it to the app the see it’s capabilities. Found out the dropped their old app for the new one. Figured it would be a great update. And it might be. It just seems a bit less user friendly this time